COVID-19 Family Support Service

COVID-19 Family Support Service
16th April 2020

As a Trust, we recognise the importance of communicating with your family members during this difficult time.

We have dedicated a service that aims to help you stay in touch with your relative during their inpatient stay.


We can help you:

* Speak with hospital staff

* Speak with hospital staff and professionals involved in the care of your loved one.

* Help to arrange for an appropriate person to speak with you if you have any specific medical worries regarding the treatment your loved one is receiving/has received.

* Pass messages to your loved one.

* Arrange for personal items to be delivered to your loved one.

* Listen to any worries or concerns you may have and work with you to find the different ways we may be able to help.

* Signpost you to other external teams and/or organisations that may be able to help you.


Please contact us:

Telephone: 0800 073 0510

01384 456111 ext. 3420, 3486 or 3421



We ask that if possible you do not contact our wards directly between the hours of 8am-8pm, seven days a week. Thank you.