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C3 – Care of Older People

About the ward

Ward C3 is a 36 bedded unit which cares for the older person and sits alongside a dedicated dementia unit – the Forget-me-not Unit.

We strive to deliver a high standard of quality care to the older person and we are passionate about the patient’s experience. We have strong connections with the Parkinson’s clinical nurse specialist who visits the ward on a daily basis, Monday to Friday. We offer exceptional care for patients at the end of their life, having recently sought accreditation for the Gold Standard Framework which seeks to identify and plan care for the patient coming towards the end of their life.

On behalf of the team who will be caring for you, we would like to take this opportunity to welcome you to Russells Hall Hospital. We aim to make your stay as short and as comfortable as possible.

Visiting times

  • Every day – open visiting from 11am – 8pm with two visitors to one patient.
  • Times are negotiable according to patient need and at the discretion of the nurse in charge.

What do I need to bring?


If you are regularly using medication (tablets, inhalers or creams) prescribed by your own doctor or medication you buy from your local pharmacy or health food shop or if you have a special card with details of any treatment, please bring them with you during your hospital stay.

On C3, there are safe drug storage lockers by your bed where we will store your medication during your stay. We will remove any old or unwanted medication and add any newly prescribed medication to your locker while you are in hospital.

This all helps to make sure you receive the best care. If you are unable or not willing to bring in your own medication, please bring an up-to-date list of all your regular medication so we can ensure the drug chart at the end of your bed is correct. Bringing your own medication into hospital is very helpful and can reduce the time you wait for your tablets prior to discharge.

Address and telephone number of next of kin

Please bring a note of the name, address and telephone number of your next of kin or closest friend.

Personal Property

Please bring with you the following items, as appropriate:

  • Personal toiletries.
  • Nightdress/pyjamas.
  • Dressing gown.
  • Well fitted slippers/footwear.
  • Tissues.
  • Towels.
  • Incontinence pads.
  • Indoor clothes – we encourage all of our patients to ‘get up and get dressed’. Please bring comfortable clothing.
  • Spectacles, hearing/walking aids etc.

What not to bring with you

Please do not bring the following into hospital with you:

  • Alcohol.
  • Tobacco or tobacco products.
  • TV and radio.
  • Valuables.


The ward has controlled access for security reasons, so please use the intercom system and when a staff member answers, please speak into the loudspeaker. It is important that you use this system to gain entry and do not enter unannounced if, for instance, the door is open due to someone else leaving. When you and your visitors leave the ward, it is also important that you do not allow entry to others at the same time.

Useful links

Key staff

Useful information

This service is available at:

  • Russells Hall Hospital

Where to find us

  • Second floor, east wing, Russells Hall Hospital

Telephone numbers

  • (01384) 456111 (Switchboard)
  • Extension 2121 or 1655 (Station 1)
  • Extension 2751 or 1658 (Station 2)
  • Extension 1650 or 5299 (Station 3)
  • Extension 2874 or 1653 (Station 4)

Service details

Clinical directorate

  • Elderly Care

Management team

  • Dr Saffiya Kerr
    Clinical director
  • Dr Shams Duja
    Medical service head

Nursing leads

  • Rachel Ormston
  • Nicola Adams - C3
    Lead nurse
  • Emma Hammond - FMNU
    Lead nurse
  • Lead nurse