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Visiting times

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Visitors are able to visit general wards between 11am and 7pm and will not need to use the booking system.

Please click here for a full list of visiting times for all areas.

The Trust is aware of a new visiting legislation which will come into effect on 6th April 2024 and is committed to ensuring that people staying at our hospital or within our settings, can receive visits from people they wish to see and those attending appointments in a hospital, that do not require an overnight stay, are accompanied by a family member, friend, or advocate if they want someone with them.

We will endeavour to ensure that the needs of our patients and their loved ones are met at all times, and fully recognise the importance of having a flexible approach to visiting.

If you have any queries regarding your visiting rights, please speak to the staff within the clinical area your loved one is a patient in or is attending an appointment. Alternatively, please contact Jill Faulkner, head of patient experience or the Patient Experience Team at or

Please avoid visiting any of our Trust sites if you have any signs or symptoms of diarrhoea or vomiting.
Please also ensure that you are at least 48 hours clear since your last episode before visiting our sites. If you have an appointment booked and have these symptoms, please call in advance.

We are asking people to only have two visitors at any one time and that people do not visit if they have any respiratory symptoms or symptoms of diarrhoea or vomiting. This is to protect all of the poorly people in our hospital and we ask for your support with this.


  • Patients and visitors attending appointments at The Dudley Group NHS Trust are no longer required to wear a face mask unless they have experiencing respiratory symptoms such as coughing and sneezing.
  • If attending the Emergency Department or Urgent Care Centre with symptoms of a respiratory tract infection, such as coughing and sneezing, we request that you wear a mask if you are able to.
  • Patients who are clinically extremely vulnerable, such as immunosuppressed, will be encouraged to continue to wear a mask (if you are able) for both inpatient and outpatient visits to protect themselves.
  • Visitors attending clinically extremely vulnerable or respiratory patients should wear a mask to protect themselves and others.
  • If it is your personal preference to wear a mask, they will remain available for you – please do not hesitate to ask.

Please note, there may be occasions due to patient safety or clinical need, where we may need to suspend visiting in the future.

The restrictions will still apply to areas where we are caring for patients with COVID.