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Accessibility statement

Accessibility statement for

The Dudley Group NHS Foundation Trust (DGFT) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to The Dudley Group NHS Foundation Trust website found at

This website has ReciteMe software which allows users different functionality to support accessibility of the site.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver, as well as our Browsealoud embed)
  • translate the text on our website into different languages
  • read and understand website text which has been written in a way which is as simple as possible.

We’ve also made the website text as simple as possible to understand. The ReciteMe functionality gives further functions to the user.

AbilityNet has advice on making your device easier to use if you have a disability.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

Whilst we are working to make all areas of our site accessible there are some areas that may not be. The content listed below is non-accessible for the following reason(s):

  • Pre-recorded audio and video published before 23 September 2020 is also outside the scope of the requirements. Any audio or video published after this date will be compliant.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Annual Reports prior to this date Annual Reports – The Dudley Group NHS Foundation Trust (

Any new PDFs or Word documents we publish will meet accessibility standards.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by April 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • call 01384 244403

If you cannot view the map on our ‘getting here’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • call 01384 244403

What we’re doing to improve accessibility

Following the audit we are planning a redesign of the website in 2021 that will address any outstanding accessibility actions. Our accessibility roadmap shows how and when we plan to improve the accessibility of the website.

Preparation of this accessibility statement

This webpage was audited by a Third Party in August 2023 and minor issues were fixed. On April 23rd 2024 there will be a re-audit and following this we will run a further Accessibility Test Report and this will be concluded by the end of April 2024.

We will be ensuring a URL is featured by each month on our media page by the end of April 2024. We will ensure our non-text content is compliant by the end of April 2024. We will be ensuring all PDF’s on our site are compliant with accessibility standards by the end of April 2024.

This below statement was prepared on 22.09.2020. This website was last tested in 1st December 2023. The test was carried out by The Dudley Group NHS Foundation Trust.

Using in depth knowledge of the content on the site we were able to identify the pages that applied to each criterion and tested those for the audit.

You can read the full accessibility test reports at the links below:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).