Accessibility statement

Accessibility statement for www.dudleygroup.nhs.uk

This accessibility statement applies to The Dudley Group NHS Foundation Trust website found at www.dudleygroup.nhs.uk.

This website has ReciteMe software which allows users different functionality to support accessibility of the site.

This website is run by The Dudley Group NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand. The ReciteMe functionality gives further functions to the user.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some of our images do not have a text description
  • It is difficult to quickly skip to the main content when navigating the site
  • Some pages do not have descriptive links
  • There are some images of text on pages without a descriptive text
  • Some pages are not responsive to resizing and require both vertical and horizontal scrolling to display all web page content

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • dgft.communications@nhs.net
  • call 01384 244403

If you cannot view the map on our ‘getting here’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • dgft.communications@nhs.net
  • call 01384 244403

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us at http://www.dgft.nhs.uk/about-us/contact-us.

Technical information about this website’s accessibility

The Dudley Group NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The majority of pages have text alternatives however some do not. This fails WCAG 2.1 success criterion 1.1.1 non text content.

We plan to audit all content to make sure all non text content has a text alternative by December 2020.

The majority of content is structured correctly however further user training is required to ensure correct tags are used. This fails WCAG 2.1 criterion 1.3.1 information and relationships.

We plan to train all editors of the website by December 2020.

Further work is required to be able to skip repeated header content. This fails WCAG 2.1 criterion 2.4.1 bypass blocks. This will be complete by December 2020.

The majority of links describe their purpose, with some exceptions such as ‘click here’ text links. This fails WCAG 2.1 criterion 2.4.4 link purpose (in context) and work to replace all such references will be complete by December 2020.

We need to provide a language tag for the whole site. This fails WCAG 2.1 criterion 3.1.1 language of page and will be fixed by December 2020.

We need to give the search box a descriptive label. This fails WCAG 2.1 criterion 3.3.2 labels or instructions and will be fixed by December 2020.

Some additional tags may be required for the user interface. This fails WCAG 2.1 criterion 4.1.2 name, role, value and will require a further audit to determine if additional tags are required. This will be complete by December 2020.

There are some images of text on the site that do not have a descriptor for screen readers. This fails WCAG 2.1 criterion 1.4.5 images of text. We will carry our an audit of all content to review and remove all images of text by December 2020.

Disproportionate burden

Some pages are not responsive to resizing and require both vertical and horizontal scrolling to display all web page content. This fails WCAG 2.1 criterion 1.4.10 reflow. This requires a redesign and restructure of the website and is planned for 2021.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By September 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Pre-recorded audio and video published before 23 September 2020 is also outside the scope of the requirements. Any audio or video published after this date will be compliant.

What we’re doing to improve accessibility

Following the audit we are planning a redesign of the website in 2021 that will address any outstanding accessibility actions. Our accessibility roadmap shows how and when we plan to improve the accessibility of the website.

Preparation of this accessibility statement

This statement was prepared on 22.09.2020. It was last reviewed on 24.09.2020
This website was last tested on 22.09.2020. The test was carried out by The Dudley Group NHS Foundation Trust.

Using in depth knowledge of the content on the site we were able to identify the pages that applied to each criterion and tested those for the audit.

You can read the full accessibility test report.