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Outpatient Department

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This might be your first appointment, or you might be a frequent attender. Either way, we know visiting hospital can be a stressful experience and we want to do our best to make you feel at ease and help you understand what may happen during your appointment.

The department takes a multi-disciplinary approach to patient care with a team of staff including doctors, nurses, clinical nurse specialists, respiratory and cardiology technicians, administration staff and many more, contributing to a holistic approach to health.

What to bring with you?

Please bring with you your appointment letter and any medication that you are currently taking or using. If you are unable to bring all your medication please bring a copy of your repeat prescription so the clinicians treating you can make sure you receive the most appropriate care.

Booking in at reception

On arrival to the department you will need to check in at reception. If you have your appointment letter with you, you can hand it in at the reception desk. You will be asked to confirm your GP and personal details including next of kin, address and telephone number.

Your appointment

The consultant caring for you has a team of doctors and other health care professionals working alongside them and therefore you may not see the consultant named in your letter. Some appointments are brief; however, others can include tests and investigations. Please allow up to three hours for your appointment.

Questions you may wish to ask at your appointment

We want you to become involved in your healthcare and play an active part in decision making. We will always make time to listen, so please speak up if you have any queries or concerns. It is a good idea to write a list of any questions you need to ask the doctor or nurse so you can bring it with you to your appointment. The member of staff caring for you will be happy to answer any questions you have about your treatment.

Examples of some questions you may wish to ask are:

  • Are there any other ways to treat my condition?
  • Are there any risks or side affects related to the treatment or medication?
  • If my symptoms improve, should I cancel my next appointment?
  • What should I do if my symptoms worsen?
Do you need extra support during your appointment? Please let us know as early as possible if you have a hearing or visual impairment, have difficulty communicating, or require an interpreter during your appointment.

We are a teaching trust

We are proud to be one of  the teaching trusts delivering training to students from medical schools and universities across the region. This means, if you agree, a student may be present with your doctor or nurse during your consultation.

You have a right to decline, without any impact on your care. We thank all our patients, in anticipation of their support, for the training and development of our future doctors and nurses.

Restaurant and other on-site facilities

Non-emergency patient transport

Tell us about your experience

Getting here

Car parking

Medical students

Useful information

This service is available at:

  • Russells Hall Hospital
  • Corbett Hospital Outpatient Centre
  • Guest Hospital Outpatient Centre

Where to find us

  • Ground Floor, West Wing, Russells Hall Hospital
  • Ground Floor, Corbett Hospital Outpatient Centre
  • Ground Floor, Guest Hospital Outpatient Centre

Telephone numbers

  • 01384 456111

Fax number

  • 01384 244168

Service details

Nursing leads

  • Karen Fisher
    Lead nurse