NHS Staff Survey Results 2014

NHS Staff Survey Results 2014
21st September 2015

See how well we did in 2014’s NHS Staff Survey and find out what we’ve been doing to make our Trust an even better place to work.

Our score for overall staff engagement has improved continually since 2012, putting us in the top 20 per cent of trusts nationally with a score of 3.84 out of five.

We saw the biggest improvements in the following four Key Finding areas:

  • Effective team working
  • Fairness and effectiveness of incident reporting procedures
  • Staff motivation at work
  • Percentage of staff having equality and diversity training in the last 12 months

The areas where we saw the most impressive results were:

Key Finding Score National ranking
Percentage of staff  receiving job-relevant training, learning or development in last 12 months (the higher the score the better) 88% Highest (best) 20%
Effective team working (the higher the score the better) 3.88 Highest (best) 20%
Percentage of staff experiencing harassment, bullying or abuse from staff in last 12 months (the lower the score the better) 18% Lowest (best) 20%
Percentage of staff agreeing that they would feel secure raising concerns about unsafe clinical practice (the higher the score the better) 78% Highest (best) 20%
Percentage of staff having well-structured appraisals in last 12 months (the higher the score the better) 47% Highest (best) 20%

Click here to download a full breakdown of The Dudley Group’s NHS Staff Survey Results 2014

Some of the things we’ve done in response to staff feedback:

  • Begun a review into the banding of staff in pathology to bring us in line with other NHS trusts
  • Simplified our Operations Directorate structure so we now have just two divisions; Surgery and Medicine
  • Held regular face-to-face sessions with Chief Executive Paula Clark to give all staff the opportunity to meet Paula and ask questions
  • Made mandatory training available externally on our website to make it easier for staff to complete at home
  • Looked into the way we communicate messages to staff to ensure those without regular access to emails do not miss out on important information
  • Started live online chat sessions with the Board for key staff matters
  • Held a Listening into Action event to seek views on transforming and integrating community care