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Feeling unwell? Choose the right health service.

Image for Feeling unwell? Choose the right health service.
Feeling unwell? Choose the right health service.

28th February 2022 - Hot Topics

If you are feeling unwell, it’s important to choose the right service for your health needs.


There are a number of ailments and illnesses that you can treat at home. Click here for more information.


Pharmacists can offer expert advice on lots of common conditions such as:

  • Coughs, colds and the flu
  • Aches, pains and minor injuries
  • Dry skin and skin allergies
  • Ear and eye care, such as dry eyes
  • Stomach aches, constipation or diarrhoea
  • Oral contraception
  • Urinary tract infections (UTI)
  • Help with medication and repeat prescriptions
  • Advice on healthy living – how to eat better, lose weight and stop smoking
  • Advice on vitamins and minerals
  • Pain relief (paracetamol and ibuprofen)

You can find your local pharmacy and opening times here.

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

You can contact the service online by visiting or by calling 111, 24 hours a day, 7 days a week.

Contact NHS 111 if:

  • You or someone you’re with has a medical problem or issue that isn’t life-threatening, but you need advice on where to go
  • You think you may require an emergency face-to-face appointment with a relevant healthcare professional
  • You need help with getting a repeat prescription or an emergency supply
  • You require emergency dental or mental health assistance.


Contact your GP for Illness and injuries that aren’t life-threatening, but that won’t go away. Find out more about GPs in the Black Country here.

NHS Walk in Service / Urgent Treatment Centre:

  • Urgent medical attention, that is not life-threatening

Mental health support

For local mental health support, click here.

A&E / 999:

Go to A&E for life threatening emergencies only. Call 999 in a medical emergency. If you’re not sure what to do contact NHS 111.



NHS 111 leaflet

Click here to view the NHS 111 leaflet, which includes alternative languages.