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Apprenticeships

Here at The Dudley Group NHS Foundation Trust we are committed to the development of apprenticeship opportunities. We recognise the value apprentices can bring in gaining a greater wealth of diversity and talent, enabling us to develop and grow our own teams with the values and skills needed. 

At present, we are delivering successful programmes in administration and healthcare support work. Our apprenticeships are offered on a fixed term contract, with a view to offering permanent positions where possible (however this is not guaranteed).

Please take a look at our sub pages on the left hand side, where you will find success stories from our apprentices, our managers and our own staff development.


Vacancy information

Our apprenticeship recruitment opportunities are advertised as individual vacancies. When we have apprenticeships available, they will be advertised on NHS Jobs.

You can also find our latest vacancies on our latest vacancies page on the left hand side (when we have apprenticeships available, there will be an apprenticeships box).


Apprenticeship programmes we offer:

Business Administration – Level 3

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

Opportunities arise in this field on a regular basis, in a wide range of administrative areas, providing valuable support services to our healthcare teams.

Candidates must have:

  • Maths and English – GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 2.

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Business Administration or similar related subject
  • NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration

Healthcare Support Worker – Level 2 (NOVICE Programme)

Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions, checking on their overall progress, comfort and wellbeing. Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will also carry out non-clinical duties which could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity.

This programme involve achieving a level 2 healthcare support worker apprenticeship and working with our healthcare professionals to gain experience on a variety of ward areas within a clinical support worker role.

Candidates must:

  • Be 18 years of age or over
  • Have Maths and English – GCSE grade C or above, grade 4 to 9, or equivalent in Functional Skills at level 2.

If you would like further information about this apprenticeship opportunity, please email the Professional Development Team on dgft.professionaldevelopmentteam@nhs.net


Medical Administration Level 3
Business Administration with the AMSPAR qualification attached

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

The AMSPAR qualification can start or develop your career as a medical administrator or secretary, helping patients and providing vital support for doctors and other healthcare professionals.

You’ll gain the skills needed to communicate effectively and manage staff, processes and healthcare resources at a high level. Medical administration qualifications are ideal if you’re interested in a career in administration. They are also designed for those working as a medical or general administrator looking to advance in their career.

Candidates must have:

  • Maths and English – GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 2.

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Business Administration or similar related subject
  • NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration
  • The AMSPAR level 3 Certificate in Medical Terminology

Customer Service – Level 2

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.

Opportunities arise in this field on a regular basis, in a wide range of administrative areas, providing valuable support services to our healthcare teams.

Candidates must have:

  • Maths and English – GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 2

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Customer Service or similar related subject
  • NVQ / QCF / Apprenticeship Standard Level 2 or higher in Customer Service

Further Information:

If you would like more information regarding apprenticeships, please email the apprenticeship team on dgft.apprentice@nhs.net