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Level 2 Apprenticeship Opportunities

Here are the Level 2 Apprenticeships we offer:

Please be aware:

  • Each apprenticeship opportunity has different recruitment intakes, they will be offered as and when a vacancy becomes available.
  • The required Maths and English grades may change depending on the specific job role and department.
  • For every apprenticeship, where a D grade/functional skills level 1 is accepted in Maths and English, the apprentice must complete functional skills and pass at level 2 in order to achieve the apprenticeship qualification.

Click here to view our latest vacancies.

When we have vacancies available, there will be an apprenticeships box.  We advise checking weekly to make sure you don’t miss any opportunities.


Customer Service Practitioner – Level 2

Recruitment intake – All year round as and when a vacancy becomes available

Overview – The role of a customer service practitioner is to deliver a high-quality service to the customers. This may include dealing with staff, patients, and visitors either face to face or via the telephone or email. You may be the first point of contact.

Opportunities arise in this field on a regular basis, in a wide range of administrative areas, providing valuable support services to our healthcare teams.

Typical Length – 15 Months

Candidates must have:

  • Maths and English – GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 1.

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Customer Service or similar related subject
  • NVQ / QCF / Apprenticeship Standard Level 2 or higher in Customer Service

Pharmacy Assistant – Level 2

Recruitment intake – Twice a year, around February and September.

Overview – The Pharmacy Services Assistant (PSA) works under the supervision of a Pharmacist or Pharmacy Technician. The PSA provides a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams. A PSA will be involved in supporting the supply, preparation and assembly of medicines and products; issuing them to patients and other healthcare professionals and assisting in providing advice to patients to help them to make effective use of their medicines. They will be responsible for ordering and receiving medicines, as well as their storage, disposal, and return.

Typical Length – 15 Months

Candidates must have:

  • Maths, English and Science – GCSE grade C or above, grade 4 to 9, or equivalent in Functional Skills at level 2 – (please be aware this is currently being reviewed and may require a higher grade)

Healthcare Science Assistant – Level 2

Recruitment intake – This programme as previously been offered in our Audiology Team. We will be looking at offering this in other areas in the future.

Typical Length – 15 Months

Overview – The Healthcare Science Assistant (HCSA)s perform a range of low risk, routine technical and scientific procedures usually within one broad area of HCS, following specific protocols and in accordance with health, safety, governance, and ethical requirements. HCSAs work using standard operating procedures, initially under direct supervision but increasingly with experience, under indirect supervision.

Candidates must have:

  • Maths, English and Science – GCSE grade C or above, grade 4 to 9, or equivalent in Functional Skills at level 2 – (please be aware this is currently being reviewed and may require a higher grade)

Accounts or Finance Assistant – Level 2

Recruitment intake – As and when a vacancy becomes available in that specific department

Overview – The Accounts/Finance Assistant is responsible for assisting the team of accountants with junior accounting duties. An Accounts/Finance Assistant’s work could include basic bookkeeping activities, working with purchase ledgers, running calculations to ensure that records and payments are correct, recording of cash and data entry.

Typical Length – 15 Months

Candidates must have:

  • 5 GCSE’s minimum grade C’s and above, grade 4 to 9 including Maths and English or equivalent in Functional Skills at level 2.

Candidates who hold the following qualifications are not eligible:

  • A degree / degree level qualification or higher in Accounts or Finance Assistant or similar related subject
  • NVQ / QCF / Apprenticeship Standard Level 2 or higher in Accounts or Finance Assistant

Healthcare Support Worker – Level 2 (NOVICE Programme)

Recruitment intake – Advertising as and when a vacancies become available for cohort recruitment.

Overview – Healthcare support workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions, checking on their overall progress, comfort, and wellbeing. Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet. You will also carry out non-clinical duties which could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity.

This programme involves achieving a level 2 healthcare support worker apprenticeship while working with our healthcare professionals to gain experience on a variety of ward areas within a clinical support worker role.

Typical Length – 15 Months

Candidates must:

  • Be 18 years of age or over
  • Have Maths and English – GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 1