ADVERTISEMENT: Services or products are not endorsed by the Trust.

Conflict Resolution

Conflict Resolution (to be completed every 3 years)

To complete Conflict Resolution training, read the presentation following the link below.

Conflict Resolution Presentation

On pages 38-49 , there is a questionnaire and declaration to be completed. The declaration is to confirm that you have read and understood the contents of the presentation and have completed the questionnaire. Please note you must achieve 10 out of 10 to pass as complete.

If you are a BANK ONLY Clinical Support Worker and Registered Nurse your completed questionnaire and declaration must be sent to:


Post: Staff Bank Training, Learning and Development Department, Clinical Education Centre, Russells Hall Hospital, Dudley, DY1 2HQ or provide a fully completed and signed scanned copy to