This accessibility statement applies to www.dgft.nhs.uk

This website is run by The Dudley Group NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard or speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• you cannot modify the line height or spacing of text
• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions
• you cannot skip to the main content when using a screen reader
• there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the Communications team on dgft.communications@nhs.net

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email dgft.communications@nhs.net
• call 01384 456111

We’ll consider your request and get back to you in 7 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Dudley Group NHS Foundations Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the following: ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Many documents such as board and council of governors papers, staff guidance and policies and our FOI disclosure log (pre-October 2025) are not accessible in several ways including missing text alternatives and missing document structure. We are looking into making all our documents more accessible and will ensure any document uploaded from October 2025 will be fully accessible.

This is not a comprehensive list as we are still identifying some accessibility issues. If you find an issue that we have yet to identify, please contact us using one of the routes described above.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Work is continuing to remove documents which aren’t needed as soon as possible. Where information is still required, we plan to fix the document or republish it in HTML format.

If you require one of these documents in an accessible format, please contact dgft.communications@nhs.net in the first instance

Preparation of this accessibility statement

This statement was prepared on Monday 6th October 2025. It was last reviewed on Friday 10th October 2025.