The way we use patient data is changing: We aim to provide the highest quality care. To do this, we routinely collect information about you and the care you receive from us. Like other hospitals across England, we are changing how we share and use this data… Find out more

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PALS Feedback

The Dudley Group NHS Foundation Trust is committed to providing high standards of care and service.

We know that, as in any other organisation, things can go wrong. If there is something that you are not happy with, please let us know so that we can try to put matters right. You can write to us, call us, email us, or complete the online form below.

Address:
PALS team
Trust Headquarters
Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ

Telephone: 0800 073 0510

Email: dgft.pals@nhs.net

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PALS Feedback Form

Title(Required)
Name(Required)
Address(Required)
Email(Required)
Preferred method of contact(Required)
I am not the person directly affected - this feedback is about another patient that I know
Please describe your concerns/summary of events: what happened and why you are unhappy, the name of the staff involved, the ward or department concerned, the date and time that the event occurred, etc