Your role is vital

To help us detect early signs of deterioration, please tell us if you are worried about:

• changes in temperature – feeling hotter or colder
• any changes of the skin, for example they are pale or have a rash (this may be harder to see on black or brown skin), or sores or blisters
• pain getting worse
• low energy or unusual sleepiness
• feeling thirsty or peeing less often
• changes in breathing
• unusual confusion
• anything else that worries you

Telling our staff about these changes can help us detect deterioration early so we can take action to prevent more serious health problems.

What to do if you are worried

1.  Speak to the team looking after you or the person you care for
2. If you are still worries and feel that the care team is not dealing with your concerns, place a Call for Concern at 07976 767471

Your request will go to a different team in our hospital, who specialise in the care of very ill patients. They will work with you and your care team to arrange any treatment needed or further review. The service is available 24 hours a day, 7 days a week.

Our commitment

We will regularly ask you for your views and take your concerns seriously. We see you as a partner in the care we give and want to talk to you about any worries or concerns you have.

You know yourself and the people you care for better than anyone. You may notice small changes before the care team does. These changes could be early warning signs of deterioration.

Your role is vital

To help us detect the early signs of deterioration, please tell us if your child: 

• has a high temperature – sweating, shivering or feeling hotter or colder than usual when you touch them
• has a different cry to normal
• has any changes to their skin, for example they are pale or have a rash (this may be harder to see on black or brown skin), or sores or blisters
• is unusually sleepy or hard to wake
• is irritable or restless
• is not interested om feeding, drinking or eating
• is breathing faster to normal, grunting with each breath or wheezing
• is peeing much less or has blood in their poo

Or you can tell us about anything else that worries you.

Telling our staff about these changes can help us detect deterioration early so we can take action to prevent more serious health problems.

What to do if you’re worried

1. Speak to the team caring for your child
2. If you are still worried and feel that the care team is not dealing with your concerns, place a Call for Concern at 07976 767471

Your request will go to a different team in our hospital, who specialise in the care of very ill patients. They will work with you and your child’s care team to arrange any treatment needed or further review.

This service is available 24 hours a day, 7 days a week.

Our commitment

We will regularly ask for your views and take your concerns seriously. We see you as a partner in the care we give and want you to talk about any worries and concerns you have.

You know yourself and the people you care for better than anyone. You may notice small changes before the care team does. These changes could be early warning signs of deterioration.