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We are looking for confident, friendly people with good communication skills who feel that they may be able to assist patients and visitors coming into hospital.

Volunteers are an integral part of the Trust, providing help for patients in a variety of roles:

Ward Volunteers

Between 7.30am and 7pm

Admin & Clerical Support

Between 9am and 5pm, Monday to Friday


Between 7.30am and 8pm

Emergency Department (18+ only)

Between 8am and 9pm

Sitting with patients in need of a friendly face, running errands, making drinks and escorting patients/relatives to other areas of the hospital.

This role is usually only filled by volunteers with hospital experience.

Patient Experience Surveys

Between 10am and 12noon or 2pm and 4pm

Chatting to patients to solicit views to ensure our patient experience is the best it can be.

Download task description


For further information about chaplaincy volunteering, please contact the team directly on (01384) 456111 ext 2352.

Dudley Health Watch

For further information please visit

How to apply

The minimum age for volunteering is 16 years old (certain areas 18+). There is no upper age limit.

You should be able to commit to at least six months volunteering with regular weekly shifts of three to four hours (minimum 100 hours commitment). You will be required to attend an interview, provide two references, and complete basic health clearance questionnaire and police check (DBS).  Full training will then be provided.

Please note that volunteering is not the same as work experience and there are no specific opportunities for observation of clinical procedures or facilities to shadow qualified members of staff.

If you are interested in volunteering:

Click here to apply
If you experience any problems using the online facility, please call 01384 456111 ext. 1887 or email