The way we use patient data is changing: We aim to provide the highest quality care. To do this, we routinely collect information about you and the care you receive from us. Like other hospitals across England, we are changing how we share and use this data… Find out more

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External signage of emergency department at russells hall hospital

A&E (accident and emergency) is for serious injuries and life-threatening emergencies. It's also known as the emergency department or casualty.

Get help from NHS 111 if:

  • you’re not sure if you need to go to A&E

NHS 111 can check your symptoms and tell you what to do.

Check your symptoms on 111 online, or call 111 to speak to someone if you need help for a child under 5.

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Access wellbeing support now

Mental Health

Looking after your mental health and wellbeing is a priority for all of us and practising self-care is a key contributor to achieving this. It is important to acknowledge how we are feeling, be kind to ourselves and just as you would with your physical health, take a break if you need it, and seek support where necessary.

Professional support is available to all staff and there are a variety of offers available.

We actively encourage you to engage with the various support services, remembering that “it’s okay not to be okay.”

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How do I access help in a crisis?

If you feel you are not able to cope, or stay in control of your situation, please remember immediate support is available from the providers below.

call 0800 008 6516 or text message 07860 025 281​

Black Country Healthcare NHS Foundation Trust

SANE
0300 304 7000
(4:30pm – 10:30pm)
sanemail@org.uk
www.sane.org.uk​

 

Samaritans
116 123
(24 hour helpline – free to call)
www.samaritans.org.uk​

 

Anxiety UK
08444 775 774
(Monday – Friday, 9:30am – 5:30pm)
www.anxietyuk.org.uk​

Call 999 or go to A&E now if:

  • There is a risk to life – for example, have you seriously injured yourself or taken an overdose?
  • You do not feel you can keep yourself or someone else safe.

Remember, a mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone’s time.

f you feel like you need to access face to face support out of usual mental health service hours then you can visit the Sanctuary Hubs, available within each of the boroughs of the Black Country.

Monday – Friday, 6 – 11pm; and Saturday and Sunday 12noon – 11pm

No referral is required. You must be aged 18+ and live in or be registered with a GP in Dudley, Sandwell, Walsall or Wolverhampton.

The Sanctuary Hubs can provide emotional support to those in distress, in need of reassurance or at times when people need to be listened to most.

Dudley Sanctuary Hub
DY1 Community Centre
Stafford Street
Dudley
DY1 1SA		 Sandwell Sanctuary Hub
Hope Place
321 High Street
West Bromwich
B70 8LU
Walsall Sanctuary Hub
1 Queen’s Parade
Bloxwich
Walsall
WS3 2EX		 Wolverhampton Sanctuary Hub
29 -31 Temple Street,
Wolverhampton,
WV2 4AN

Grassroots is a charity who aim to prevent suicide through open and direct conversations.  Their free app is an easily accessible suicide prevention resource, packed full of useful information to help colleagues stay safe. Colleagues can use it if they are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.