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Urgent and Immediate Help
Return
Feeling unwell? Choose the right health service.
Urgent help
Martha’s Rule
Call for Concern
Appointments and Tests
Return
Blood Tests
How you receive your appointments
Manage your referral
Patient Initiated Follow Up (PIFU)
Return
Digital Patient Initiated Follow-Up (PIFU)
NHS App
Our sites and visiting
Return
Getting here
Return
Brierley Hill Health and Social Care Centre
Corbett Outpatient Centre
Guest Outpatient Centre
Ridge Hill Stroke Rehabilitation Unit
Russells Hall Hospital
Stourbridge Health and Social Care Centre
Visiting times
During your stay
Return
Your Stay
Return
Before you arrive at hospital
During your stay
Return
Patient Menus
Leaving hospital (being discharged)
Return
Non-emergency patient transport
On-site facilities
Support for carers
Information and Communication
Return
Information Hub
How do you communicate?
Local mental health support
Patients’ rights and responsibilities
Safety and Quality
Return
Patient Safety
Return
Patient Safety Incident Response Framework (PSIRF)
Patient Safety Partners
Patient Safety Specialist & Strategy
QI Notify
Return
QI Notify – EmLap Terms of Use
QI Notify-EmLap Privacy Statement
QI Notify-EmLap Real World Evaluations
ReSPECT
Safer Staffing
Feedback and Recognition
Return
How we’re doing
Return
Outcomes of surgery
Tell us what you think!
Return
Friends and Family Test
You said, we have
Become a patient assessor
PALs Feedback
Healthcare Heroes
Tell us what you think!
Our services
Return
A to Z of Services
About our trust
Return
Who we are
Return
Our vision and values
Dudley Health and Care Partnership
Integrated Care System (ICS)
Contact us
Return
Our sites
Return
Brierley Hill Health and Social Care Centre
Corbett Outpatient Centre
Chapel Street Medical Centre
Guest Outpatient Centre
High Oak Surgery
Ridge Hill Stroke Rehabilitation Unit
Russells Hall Hospital
Stourbridge Health and Social Care Centre
The Merry Hill Health Hub
Contact us
Our standards, responsibilities and publications
Return
Accessible Information Standard
Equality, Diversity and Inclusion
Return
Equality, Diversity and Inclusion Publications
Equality impact assessments
Anti-Racism
Anti-discrimination
Sexual safety
Staff Networks
Freedom of Information
Return
Disclosure Log
Privacy Notice
Return
National Fraud Initiative (NFI) Privacy Notice
Fair Processing and Fraud Prevention
Accessing your health records
Children’s Privacy Notice
Data Opt-Out
E-consent
Privacy Notice for Patients
Privacy Notice for Research
Privacy Notice for Staff
How we use your information – General Privacy Notice
Reports and Publications
Our Group Strategy 2026 – 2031
Our commitments
Return
Environmental Sustainability
Safeguarding
Infection Prevention and Control
Quality and Safety
Return
Emergency Preparedness Resilience and Response
Quality
Leadership and Governance
Return
Our Board
Return
Board Meetings
Governors and Members
Return
Our Council of Governors
Return
Meet our governors
Return
Appointed Governors
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Return
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News
Return
News Stories
Healthcare Heroes
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Return
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Involvement at Dudley Group
Tell us what you think!
Careers at Dudley
Return
Apprenticeships and Early Careers
Return
Apprenticeships
Apprenticeship Opportunities
Work Experience
Career Opportunities
Return
Allied Health Professionals
Return
Allied Health Professionals – Support Workers
Join our staff bank
Apprenticeship Opportunities
Work Experience
Return
Over 16s
Under 16
Pre-Employment Support
Resources
Volunteering
Staff Development and Improvement
Return
Improving Together
Return
Learning and Development
Return
Statutory & Mandatory Training
Retain and Grow
Return
Flexible Working
Shaping Your Future
Staff Success
Staff Resources
Return
Employee Self Service Portal
Working Life
Our Workplace
Return
Our Culture
Return
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Healthcare Heroes – July 2025
Frankii Hart
Enhanced Care Home Team
