Some tests need to be taken at a special time of day (for example, certain drug tests), or when you are fasting.

You should be advised of this when the blood request form is given to you.

For fasting glucose and triglyceride tests you should have fasted for 10 hours which means no food or drink other than plain water.

If your blood test request is for PLANNED TREATMENT and there are no slots available to book within three working days, please call the Phlebotomy Line (01384 365155) to book your appointment if there is no availability.

If your blood test is a ROUTINE request, please use the on-line booking system here to book your appointment within 10 working days.

Our centres will not accept walk in patients unless the requests are urgent and results are required within 24 hours.

If your medical professional deems your blood test to be urgent this will be identified on your blood test request, you are able to walk in if your test is URGENT and results are required within 24 hours.

If your child requires EMLA Cream please see your GP for a prescription and apply the cream one hour before their blood test appointment. Alternatively you can visit your local pharmacy where you can buy EMLA cream over the counter. Please be aware we do not supply or apply the EMLA cream.

If you are concerned about your child having a blood test, please feel free to call our call handlers and they will be happy to arrange a call back from one of our Paediatric Phlebotomists.

Test results are sent back to your doctor.

Most tests are available within one working day and most come back electronically.  Some tests can take longer, especially if they have to be sent to another laboratory. Your GP or doctor at the hospital can advise you on this.

Please do not arrive more than 5 minutes early for your appointment.

If you arrive more than 10 minutes late for your appointment you may be asked to rebook.

If you are unable to attend for your pre-booked appointment, please cancel this at your earliest convenience, this appointment can then be booked by someone requiring a blood test.