Patient safety partners (PSPs): Individuals who are willing to share their perspective, experience and skills to support and challenge the Trust’s safety improvement journey.
“Being a patient safety partner at The Dudley Group NHS Foundation Trust has been an incredibly rewarding experience. From sitting on relevant safety and governance committees; reviewing and commenting on meeting papers and reports; being part of the Patient Safety Incident Response Framework (PSIRF) implementation group; to helping develop patient safety information resources; we as PSPs are actively involved in contributing to the design of safer healthcare at all levels in the organisation.
All the members of the patient safety team ensure that we are fully supported in our roles; appreciate our input and value our suggestions. I wholeheartedly endorse this role to all the members of the public who wish to bring patients’ voice and are passionate about making changes to improve safety and quality of care at The Dudley Group. Together, we can be the change we wish to see!”
Kazi Husna Abdul Naeem (DGFT patient safety partner)
We are recruiting for PSPs now!
If you are interested, why not get in contact with us about the role? The role performs a very different job from that of the traditional NHS volunteer!
For more information or to discuss the role, please contact the patient safety specialist via email or phone: 01384 322009 extension 1004
Engagement and empowerment of patients and families to become active and integral partners in the safety improvement journey
Patients and the public are at the heart of everything we do. We believe that by listening to people who use and care about services, we can better understand their diverse health needs, and focus on and respond to what matters to them. The independent perspective they can offer is crucial to the pursuit of our strategic objective, ‘excellent healthcare, improved health for all’.
At the Trust, we have a fantastic Patient Safety Partners’ (PSPs) team, who make sure that people and patients’ voices are heard, considered and responded to throughout our service development. We work in partnership with our PSPs, to improve patient safety, patient experience and health outcomes.
The PSPs work alongside the Trust’s clinical and non-clinical staff, to help inform and influence decisions on services and specifically patient safety. They have become members of committees, work with project teams, consult on policy and support learning to contribute a different and independent perspective, enriching and ensuring the best patient experience is achieved. They are involved in a wide range of activities and programmes of work and take on several different types of roles while in that work – they contribute to improving governance and leadership within the Trust.